webet is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a Malaysian player on the webet platform.
âšī¸ Summary for Malaysian Players: webet collects only the personal data necessary to operate a safe and compliant online gaming platform. We do not sell your data to third parties. Your information is protected by 256-bit SSL encryption. You have the right to access, correct, or request deletion of your data at any time by contacting our support team.
webet ("webet," "we," "us," "our") operates the online gaming platform accessible at webet.vu (the "Platform"). This Privacy Policy describes how webet collects, uses, stores, shares, and protects personal data relating to users of the Platform ("you," "your," "Player").
This Privacy Policy applies to all personal data collected through the webet website, any associated mobile-optimised interface, customer support interactions, and any other communication channel through which you interact with webet. By registering an account with webet or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy is to be read in conjunction with the webet Terms & Conditions. In the event of any conflict, the Terms & Conditions shall take precedence with respect to the use of the Platform, while this Privacy Policy governs the treatment of personal data.
webet is the data controller responsible for your personal data. As data controller, webet determines the purposes for which and the manner in which your personal data is processed. For all matters relating to data privacy, including requests to exercise your rights under applicable data protection law, you may contact webet via:
webet collects the following categories of personal data from Players:
| Category | Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number, copies of identification documents |
| Contact Data | Email address, residential address, phone number |
| Account Data | Username, encrypted password, account preferences, communication preferences, security settings |
| Financial Data | Payment method details (Touch n Go, Boost, bank account identifiers), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, betting records, wagering patterns, session duration, bonus activity |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps, session identifiers |
| Communications Data | Records of interactions with webet customer support, emails, live chat transcripts, and complaint records |
webet does not collect or process sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless directly required by regulatory obligations, in which case such processing shall be explicitly disclosed.
webet collects personal data through the following channels:
Data you provide directly to webet during account registration, KYC verification, deposit and withdrawal transactions, completion of responsible gaming tools, and communications with our support team.
Technical and behavioural data collected automatically when you access or use the webet Platform, including via cookies, web beacons, log files, and similar tracking technologies. See Section 9 (Cookies & Tracking) for further details.
webet may receive data about you from third-party identity verification providers, payment processors (including Touch n Go and Boost), fraud prevention services, and credit reference agencies, where necessary for regulatory compliance or account security purposes.
webet processes your personal data for the following purposes:
webet processes your personal data on the following legal bases:
webet does not sell your personal data to third parties. webet may share your data with the following categories of recipients only to the extent necessary:
All third-party recipients of webet player data are contractually bound to process that data only as directed by webet and in compliance with applicable data protection standards.
webet retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including for the duration of your account and for a period of not less than five (5) years following account closure, in accordance with anti-money laundering and gaming regulatory obligations.
Gaming transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the relevant transaction or the date of account closure, whichever is later. After the applicable retention period has elapsed, webet will securely destroy or anonymise personal data in accordance with its data retention procedures.
webet uses cookies and similar tracking technologies on the webet.vu website for the following purposes:
Strictly necessary for the operation of the webet Platform â including session management, security tokens, and login state persistence. These cookies cannot be disabled without affecting Platform functionality.
Used to collect anonymised data about how players navigate and interact with the webet Platform. This data is used solely for internal performance analysis and platform improvement and is not shared with advertising networks.
Used to remember your webet account preferences, including language, display settings, and responsible gaming tool configurations.
đĒ Cookie Consent: By continuing to use the webet Platform, you consent to the use of essential and analytics cookies as described above. You may manage cookie preferences via your browser settings, noting that disabling essential cookies may impair Platform functionality.
webet implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no data transmission over the internet can be guaranteed to be completely secure. webet cannot warrant the absolute security of personal data transmitted to or from the Platform and accepts no liability for security breaches attributable to factors outside its reasonable control.
Subject to applicable law, you have the following rights in relation to your personal data held by webet:
To exercise any of these rights, please contact webet via live chat or email at [email protected]. webet will respond to verified requests within 30 days. Requests may be declined where fulfilment would conflict with webet's legal obligations.
đ Minimum Age: 21 Years. The webet Platform is strictly not intended for persons under the age of 21. webet does not knowingly collect personal data from individuals under 21 years of age. If webet discovers that personal data has been collected from an underage individual, such data will be deleted immediately and the associated account closed. Parents or guardians who become aware that a minor has registered with webet should contact our support team immediately.
The webet Platform serves Malaysian players, and webet takes steps to ensure that personal data is processed in a manner consistent with applicable international data protection standards. Where personal data is transferred to third-party service providers located outside Malaysia, webet ensures that appropriate contractual safeguards are in place to protect the data to a standard equivalent to that required under applicable law.
webet reserves the right to update or amend this Privacy Policy at any time. The revised policy will be published on this page with an updated effective date. Where changes are material, webet will provide notice to registered players via email or on-site notification. Your continued use of the webet Platform following publication of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or webet's data practices, please contact our Data Privacy team through the following channels:
webet is committed to resolving privacy-related enquiries promptly and fairly. If you are not satisfied with our response, you may have the right to lodge a complaint with the applicable data protection authority in your jurisdiction.
Six key commitments webet makes to every Malaysian player's data privacy
All data transmitted between your device and webet is encrypted with the same standard used by Malaysia's major banks. Your personal and financial details are protected at every step of every session.
webet does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your webet account and comply with our regulatory obligations â nothing else.
webet collects only the data that is genuinely necessary for KYC compliance, payment processing, and game delivery. We do not collect unnecessary personal information and do not build advertising profiles.
Malaysian webet players have the right to access, correct, or request deletion of their personal data at any time. Submit a request via live chat or email and our team will respond within 30 days.
webet uses cookies only for essential Platform operation, analytics, and preference storage. We do not use third-party advertising cookies. Manage your preferences via browser settings at any time.
webet operates under international gaming authority licensing conditions that include strict data protection requirements. Our data practices are audited as part of ongoing regulatory compliance obligations.
Thousands of Malaysian players trust webet with their data every day. Secure, fair, and fully transparent â register now and claim your welcome bonus.
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